
Before you ask
Frequently asked questions
Sixteen answers to what guests write to us before almost every trip. Anything missing, Abdoul answers personally.
Planning and booking
How does planning work?
You answer seven short questions in the trip planner or write to us directly. Abdoul usually replies the same day, at the latest the next working day, with a route proposal including days, accommodation and price. We keep adjusting it until it fits — free of charge and without obligation.
How far in advance should I ask?
For the main season from October to April, two to three months' lead time is comfortable, because the good camps and riads fill up early. Shorter notice often works too — just ask and we will tell you honestly what is still available.
What is the minimum group size?
From two people, and only your own group travels. The price per person drops noticeably the more of you there are — the tiers are shown on every route.
Can I change or combine routes?
Yes — every route on this site is a suggestion, not a fixed package. Days can be added, dropped or swapped, and two routes can be combined. Tell us what you have in mind.
Price and payment
What is included in the price?
Every route lists separately what is and is not included. Usually included: travel in a private 4×4 with driver, accommodation, the meals named, and the planning. Not included: flights, insurance, drinks, tips and lunches en route.
How much deposit, and how do I cancel?
30 % on booking, the balance at the latest 14 days before departure. Up to 30 days before departure we refund the deposit in full; between 29 and 15 days we keep it. The full terms are in our conditions.
Are there separate rates for children?
Yes. We calculate children individually, depending on age and room occupancy — which is why no flat rate appears on the site. Tell us the ages in the trip planner and you get the exact price in the proposal.
Do you book flights too?
No. We are not a flight agent, and our prices are always exclusive of flights. We will happily tell you which airport suits your route and when it is best to arrive.
On the road and overnight
What are the desert camps like?
Fixed tents with proper beds, blankets, shower and toilet — not a bedroll on the ground. Power comes from solar, usually enough for light and charging. There is no phone signal at Erg Chegaga, and for most guests that turns out to be the best part.
How much time do we spend in the car?
It depends on the route and is stated with each one. Marrakech to M'hamid is around nine hours of pure driving, spread over two days with stops at Tizi-n-Tichka, Aït Ben Haddou and in the Draa valley. If you want less driving, start further south.
Is there a German-speaking guide?
Planning and all correspondence are in German or English. On the ground the drivers speak French, Arabic and usually English; a German-speaking guide can be arranged on request — just say so when you enquire.
What should I pack?
Layers rather than special gear, one warm jacket for the night and a head torch. The full list, including what to leave at home, is in our packing list.
Safety, family, health
Is Morocco safe?
Yes — Morocco is among the most stable countries in the region, and violent crime against travellers is rare. The relevant risk is pickpocketing in crowded souks, as in any large European city. For current assessments, check your foreign office; we deliberately make no claims of our own.
Is the trip suitable for children?
Yes, and children are treated warmly in Morocco. We plan family routes with shorter driving legs and more breaks. For very young children we tend to recommend routes starting at M'hamid rather than the long drive from Marrakech.
How fit do I need to be?
For drives and camp stays, everyday fitness is enough. On treks you walk five to six hours a day in two stages — dromedaries carry the luggage. We advise against the off-road section for heart conditions or during pregnancy.
Do I need vaccinations or a visa?
For stays of up to 90 days, German, Austrian and Swiss nationals need no visa, only a passport valid for at least six more months. For vaccinations, ask your doctor or a travel clinic — that is not advice we can responsibly give.
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